CRM or Customer Relationship Management is a system that aims to improve the relationship with existing customers, find new prospective customers, and win back former customers. This system can be brought into effect with software that facilitates collecting, organizing, and managing customer information.
With the New Year in full swing, there are many new programs that parks and recreation organizations can add to their programming. Most organizations need to be mindful of seasonal changes, to make sure their services won’t be affected. Some sports and activities are also more popular during certain times of year.
Fitness trends shouldn’t become the be-all and end-all for your organization but they do provide some guidance for activities that are growing in popularity.
After the holiday season, there can often be a lull for some member-based businesses. It can be a challenging time but, with the right preparation, you can ensure that your health club is ready for the New Year, as you take advantage of all those New Years Resolutions and help your community members achieve them. Here are four ways to ensure that your health club is ready for the New Year.
Running a business is much more than just hiring staff and servicing customers and members. To ensure it’s going smoothly, it’s important to keep track of data that directly correlates to the potential success of your business. Key performance and financial metrics can help you address any problems with your business before they occur.